The main car dealer in Western Romania – Auto Schunn – decides to implement IQcrm, with a customized module for the Call Center Department, for best client management and satisfaction achievement.

“More sales and satisfied clients, this is Ithe goal of our customized CRM with integrated Call Center solution, for efficient lead generation and management and customer satisfaction, on both products and services”, says Moise Jurca, CEO at Qualteh.

The Auto-Schunn employees can log calls, respond to hot leads, work opportunities or check dashboards no matter where they are. Collaboration across teams from anywhere gets extremely efficient.